Xblue Phones Help You Provide Outstanding Customer Service
Communicating with your potential and existing clients is the lifeblood of your business, and Xblue phones offer several features to handle your call volume, including automated attendant answering and call forwarding to cellphones. Missed calls can damage a customer’s impression of your business, so the phones you use to communicate may make the difference between gaining a valuable client and losing a big sale. Choose from individual phones and modules, or select a bundle to set up your entire office at once.
Self-Install Options Save You Money
Contracting with professional phone system installers adds to your costs and requires you to work around someone else’s schedule. Xblue phones include a do-it-yourself installation procedure that lets you install the system as soon as you’re ready. Online video tutorials and U.S.-based product support are available to walk you through any questions you have about installation.
VoIP or Standard Phone Line Options Work With Existing Technology
Another way Xblue phones provide smooth installation is to work with whatever existing phone technology you already have, saving you the expense of a major change. Choose digital systems that work with existing telephone lines, or select VoIP-enabled phones if you use the Internet for calls. If you think your office may switch to VoIP in the future, choose an Xblue product line that lets you enable VoIP without purchasing new hardware.
Advanced Features Route Calls Quickly and Accurately
When your call volume is heavy or your staff is small, advanced features make sure that calls get through to the appropriate team member. If your receptionist is out sick or at lunch, let the automated receptionist route calls, or choose a system that lets employees answer any line without leaving their desks. Team members who work from home or on the road can forward their personal extensions to their cellphones to stay in touch with customers and other staff members. Some Xblue systems also let you record your own on-hold announcements so you can deliver valuable information to clients while they wait.
Communicate Easily With Team Members
While many of your calls involve clients, you also communicate with other employees throughout the day, and Xblue phones provide innovative ways to stay in touch. Use the Announce feature to locate an employee who may be in another team member’s office, and record live calls with one touch if you need to refer back to a conversation later. Conferencing features let you include team members who are out of the office, making sure that projects stay on track even when employees are on vacation.
Colorful Choices Complement Your Corporate Image
You put a lot of thought and care into decorating your office and presenting an appropriate image, and Xblue phones can help carry out your design vision. Choose the timeless appeal of basic black, or select one of several brightly colored options to express your company’s creativity.