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Customer Bill of Rights

 
  1. You're entitled to be treated like a real, feeling human being ... with friendliness, honesty and respect.
  2. You're entitled to full value for your money. When you buy a product, you should feel assured it's a good value and the product is exactly as it was represented.
  3. You're entitled to a complete guarantee of satisfaction.
  4. You're entitled to fast delivery. In the event of a delay, you are entitled to immediate notification, along with an honest estimate of the expected shipping date.
  5. You're entitled to speedy, courteous, and knowledgeable answers to your inquiries. You are entitled to all the help we can give in finding exactly the product or information you need.
  6. If there is a question on your account, you're entitled to talk with or correspond with another individual so it can be resolved immediately.
  7. You're entitled to be treated exactly as we want to be treated when we are someone else's customer.

Founders Jack and Harvey L. Miller
Michael Patriarca, President
Jack Miller, Founder           Havey L. Miller, Founder


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