Quill Guarantees

The Quill Family of Brands Lifetime Warranty

We guarantee the quality of these products to be free from defects regardless of the age of the product. If a defect occurs, we'll be happy to exchange it or provide a full refund.

To request a return at any time, please click Start a Return or call us at 800-982-3400 with any questions.

The brands covered by this warranty are: Quill Brand, Brighton Professional, Medical Arts Press Brand, Java Roast and Snack Jar.

The Quill Brand^® Toner & Ink Lifetime Warranty

Quill Brand ink & toner cartridges are guaranteed to be free from defect regardless of the age of the product. If a defect occurs, we'll be happy to exchange it or provide a full refund. Quill Brand^® Toner and Ink cartridges are guaranteed to meet the O.E.M. (Original Equipment Manufacturer) yield and performance standards. Quill imaging products are manufactured to the highest standards in materials and workmanship. If you are not completely satisfied, Quill will replace the product, refund your money or credit your account.