Terms and Conditions

We would like to make sure your experience on the Quill.com site is a pleasant and productive one.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS SITE. BY USING THIS SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO NOT USE THIS SITE

Select any of the topics below or scroll down to find further details.

Terms and Conditions
Partners
Customers
Cookies
Trademarks, Copyrights & Restrictions
Links
Privacy Issues
Product and Services Information
Conduct of Users
Disclaimers and indemnity
Limitation of Liability
Jurisdiction
EEO Policy
Comments, complaints, and questions

Quill.com's Web site (the "Site") belongs to Quill Lincolnshire, Inc. (together with its affiliated entities, the "Company" or "Quill") and is currently provided free-of-charge to users who agree to abide by the terms and conditions of this Agreement. We reserve the right to change the nature of this relationship at any time, and to revise these guidelines and Terms and Conditions from time to time as we see fit. Users who violate the terms of this Agreement will have their access canceled and they may permanently be banned from using the Site and any interactive services.

Users should check these terms and conditions periodically. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them.

At Quill, "Partner" means that we have teamed up with leading companies to bring you quality products. "Partner" does not mean that we are partners with these companies for legal purposes. All companies that we feature on the Site are solely responsible for their own obligations to you. While Quill is not legally responsible for their obligations, we will assist you in dealing with them should any issues arise.

We do not discriminate on the basis of age, race, color, national origin, gender, sexual orientation or religion. Please see our Customer Bill of Rights for a full description of our customer policies. We expect to be held accountable if we deny any of these rights to any customer.

No person under the age of 13 should use the Site without the consent of their parent or legal guardian. We strongly encourage all parents and guardians to monitor the Internet use of their children. Use of the Site by any user shall be deemed to be a representation that the user is 13 years of age or older.

In order to use the Site, your computer must accept the use of cookies, which are small data files that are stored on your computer's hard drive. Cookies do not contain personally-identifying information and do not give us control over your computer. The information we store in cookies is used to track your activity at the Site and to access your individualized settings to make your visit more convenient and to make it unnecessary for you to re-enter this information when you make return visits to the Site. We also use cookie data when you have expressly requested to use our "auto-login" feature, which automatically accesses user ID and password information in order to automatically log you into the Site.

To learn more about how we protect customer information, please review our Privacy and Security Statement.

The Site and all materials on the Site, including, but not limited to, images, illustrations, posts, audio clips, and video clips (the "Materials") is the property of Quill and its affiliates and licensors and are protected from unauthorized copying and dissemination by copyrights that are owned or licensed by Quill Lincolnshire, Inc. and by copyright law, trademark law, international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from Quill.com, or any other Web site owned or operated by Quill without the prior written permission of Quill. However, you may download or make one copy of the Materials and other downloadable items displayed on the Site, provided that the same are not used for any commercial purpose, distributed to third parties or offered for sale to third parties, and further provided that all copyright and other notices contained in the Materials are left intact. Any modification of the Materials, or any portion thereof, or use of the Materials for any other purpose constitutes an infringement of Quill's copyrights and other proprietary rights. Use of these Materials on any other Web site or other networked computer environment is prohibited without prior written permission from Quill.

Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Site or any information displayed on the Site, through the use of framing or otherwise, except: (a) as expressly permitted by these terms and conditions; or (b) with the prior written permission of Quill or such third party that may own the trademark or copyright of information displayed on the Site.

Please see our Copyright Notice for further information.

Quill is not responsible for the content of any sites that may be linked to or from Quill.com. These links are provided for your convenience only and you access them at you own risk. Any other Web site accessed from this Site is independent from the Company, and the Company has no control over the content of that other Web site. In addition, a link to any other Web site does not imply that the Company endorses or accepts any responsibility for the content or use of such other Web site.

In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by the Company of that third party or of any product or service provided by a third party.

Quill is concerned about privacy matters for its customers. Please review our Privacy and Security policy.

Our goal is to provide complete, accurate and up-to-date information on the Site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. The Site may contain typographical errors, inaccuracies or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies, or omissions (including after an order has been submitted or an e-mail confirmation has been received by you) and to change or update information at any time without prior notice.

If we discover a mispricing, we will do one of the following: 1) if an item's correct price is lower than our listed price, we will charge the lower amount and ship you the item; or 2) if an item's correct price is higher than our listed price, we will, at our discretion, either contact you for direction before shipping or notify you of the cancellation of your order. We apologize for any inconvenience.

We attempt to display all products shown on the Site in an accurate manner, however, because of the technical differences in the equipment of our customers, we cannot be responsible for photographic differences in size, shape and color of the products.

Although Quill intends to maintain its prices during the life of its mailings, Quill's pricing is subject to change without notice. The receipt of an e-mail order confirmation is simply a recognition that we have received your requested order, and does not constitute an offer to sell. Quill reserves the right, to be exercised at its sole discretion and at any time, to limit the quantity of any item sold, or prohibit a sale altogether, including but not limited to prohibiting sales to resellers.

For further information, please review our Order Restrictions Statement and Quill Guarantee.

You are entirely responsible and liable for all activities conducted by you and by anyone who logs into Quill.com with your User Name. In addition to the guidelines listed above, below are some, though not all, violations that may result in the termination of your access. By using the Site, you are agreeing to the following rules of conduct as well as the guidelines set forth above. You agree not to do any of the following actions while using the Site:

(1) Transmit via or through the Site any information, data, text, files, links, software, chat, communication or other materials ("Content") that is or which Quill considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially or ethnically hateful or otherwise objectionable;

(2) Attempt to transmit any "virus","trojan horse" or other software destruction or disruption device;

(3) Intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Site or in connection with your use of the Site, in any manner;

(4) Invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; and

(5) Infringe the intellectual property rights or similar rights, including but not limited to copyrights and trademarks, of any person or entity.

By using the Site and/or posting Materials, you agree to indemnify Quill, its officers, directors, employees, successors, agents, distributors, and affiliates for any and all claims, damages, losses, and causes of action (including attorneys' fees) arising out of or relating to your breach or alleged breach of this agreement (including without limitation, claims made by third parties for infringement of intellectual property rights), or for any content that is provided by you (or through your user ID and/or password). You agree to cooperate as fully as reasonably required in the defense of any claim. Quill reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you

THE MATERIALS ON THE SITE ARE TRANSMITTED AND DISTRIBUTED "AS IS" AND APPEAR ON THE SITE WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. THERE IS NO WARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS, AND VALIDITY OF ANY MATERIALS ON THE WEB SITE, AND NO WARRANTY THAT THE FUNCTIONS CONTAINED ON THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you. This disclaimer applies to all content, merchandise and services available through the Site.

NEITHER QUILL, NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THE SITE ARE RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE INFORMATION CONTAINED ON THE SITE, EVEN IF QUILL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL QUILL'S TOTAL LIABILITY (OR THE TOTAL LIABILITY OF ANY THIRD PARTY PROVIDING INFORMATION ON THE SITE) TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THE SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED ONE DOLLAR (US$1.00).

Quill may, in its sole discretion, terminate or suspend your access to all or part of the Site, for any reason, including without limitation breach of this Agreement. In the event this Agreement is terminated, the restrictions regarding Materials appearing on the Site, and the representations and warranties, indemnities, and limitations of liabilities set forth in this Agreement, will survive termination. In the event that you are unsatisfied with the services provided by Quill, your sole remedy is to terminate this Agreement.

Quill operates the Site from its offices within the United States. Quill makes no representations that content and materials on the Site are legal or appropriate for use from outside the United States. If you choose to access the Site from other locations, you do so at your own risk and are responsible for compliance with any and all local laws. You may not use the Site in violation of U.S. export laws and regulations.

This Agreement will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, as it is applied to agreements entered into and performed therein, and excluding (i) the United Nations Convention on Contracts for the International Sale of Goods; (ii) the 1974 Convention on the Limitation Period in the International Sale of Goods; and (iii) the Protocol amending the 1974 Convention, done at Vienna on April 11, 1980. Any action brought to enforce this Agreement or matters related to the Site will be brought in either the State or Federal Courts of the Commonwealth of Massachusetts; provided, however, that notwithstanding anything contained in this Agreement to the contrary, Quill shall have the right to institute judicial proceedings against you or anyone acting by, through or under you, in order to enforce Quill's rights hereunder through reformation of contract, specific performance, injunction or similar equitable relief. Any claim or cause of action you have with respect to use of the Site must be commenced within one (1) year after the claim arises. If any provision of this Agreement is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from this Agreement and the remaining provisions of this Agreement will remain in force. This Agreement constitutes the entire agreement between you and Quill concerning your use of the Site.

Quill Corporation does not discriminate on the basis of age, race, color, religion, national origin, gender or sexual orientation. For your benefit, Quill has posted a copy of its Equal Employment Opportunity (EEO) policy statement.