A customer who has purchased the reviewed product from Quill.
Difficult set up
We need this printer because it's a Dot Matrix Printer and not many emulate with our software. Ours came with functions that are still not working like Top of Form but we are using it anyway. I even called Epson Support and they agreed with me that there was a problem. We just can't take the time out to replace it. The setup physically is difficult to understand and so is the configuration part. Too time consuming to learn.