Works great until the belt for brush stops functioning. Then you have to throw it away. It is not designed for access. Eureka will not be able to help you, they will try and sell you another one of their vacuums. Very sad situation.
Before the brush stops working and you have to throw it away, it is a fairly good device. A little heavy and loud, but works. Some other reviews on another website mention the brush fails after 5 or 6 uses, we got about a year out of it with use 1-2 times a week for a few minutes. For half the price of a Dyson, we expected much better from Eureka/Electrolux.
We use this little vacuum often. It is great for use on the upholstery on our pews and to vacuum the crevice between the seat and back. It is wonderful for along the baseboards, stairs, light fixtures, and other small jobs when you don't want to pull out the big vacuum! Fantastic suction, easy to clean, fun to use!
I purchased this for my small business office which has the flat industrial type carpet. This little hand vac is perfect for small area fast cleanups. Since I do not need anything more that this, I am very happy with my purchase.