REVIEW SNAPSHOT®
(based on 2 reviews)
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(7 of 7 customers found this review helpful)
Review Retraction.
By Dexman
from Boston, MA
About Me Quality Oriented
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Comments about Quartet� DuraMax� Porcelain Marker Boards; Satin Finish Aluminum Frame, 8x4:
Because I cannot edit my first review, I am posting a correction. I'm using 5 stars to bring the product rating up to 3 stars. My real product rating would be 4 stars.After my first review, I exchanged Emails with ACCO (Quartet's parent company). They determined (based on the problems I listed for them), that the 2 boards had not been laminated.ACCO advised that they would ship 2 replacement boards directly to the church.Properly manufactured 2548s offer a durable writing surface, a no frills aluminum frame and full length marker rail. With size comes weight. Make no mistake about it, the 2548 is heavy. While 1 person can mount the board, it really is more of a 2 person job.The issue at hand now turns away from cutting corners (a non-factor at this point) to questionable quality control. Several of the 2500 series boards we have received over the past year, have come with missing/incorrect hardware or missing markers. Now I can add 2 boards that were improperly manufactured to the list.A call to Quartet's Customer Service line is usually enough to have hardware issues resolved. In the case of missing or incorrect hardware, Quartet will ship out several replacement "kits". Each kit contains a full set of mounting hardware as well as marker rail end-caps and screws. In this latest situation, Quartet is sending us replacement boards.In closing, I have no problems in recommending a properly manufactured 2548 (or any 2500 series board) to anyone. Just be on the lookout for packaging problems and the occasional unlamented board.
Acco Cutting Corners With 2548.
Having installed several Acco/Quartet 2500 series dry erase boards in some of my church's classrooms, I purchased (2) 2548s to install in 2 more rooms.Sadly, Acco has reworked the 2548 (and maybe other 2500 series boards) by using a thinner steel backer than the thicker one found on older examples.The top aluminum trim piece on one of the boards pulled partially free while I was sliding the board out of the shipping box.The other board had a similar problem except the trim piece waited until I was in the process of hanging the board on the wall before pulling partially free.These newer examples suffer from a writing surface that flexes when written on or erased as well as makes a sound similar to a piece of thin sheet metal being flexed. Older examples were built rock solid and were a real value.Older 2548 boards are perfect and if you can locate one buy it! Otherwise avoid new 2548s.
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