(based on 249 reviews)
of respondents would recommend this to a friend.
Reviewed by 249 customers
Displaying reviews 1-10
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The software could be better
By Blue Bird
from Huntsville, AL
About Me Casual User
Comments about NeatReceipts NeatDesk� Desktop Scanner:
Software only allows the receipts to be printed.
Bottom Line No, I would not recommend this to a friend
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(3 of 3 customers found this review helpful)
Completely hate it
By John shops at Staples
from Palm Springs, CA
About Me Frequent User
I bought this high price scanning package because I thought the software would be beneficial. It was only after setting it up and learning how to use it, that I finally figured out that the s/w does not interpret documents. Over and over the product representations state that it will extract key information from receipts and business cards. Sorry, I was not sharp enough to read between the lines and figure out that this feature does not apply to statements or invoices. Hmmm, I did not know that by receipts they meant only the smaller documents, and the full page documents are not analyzed by the software. I could use this product to scan to PDF and create my own file names at the time of scanning - but hey, I could do that with a lot of other scanners that don't cost nearly this much. I have not use for the business card and receipts scanning features. I strictly need to scan statements.Another concern is the proprietary filing system, which would likely be difficult to convert if I decide to quit using the Neat software in the future. Since the software provides me no benefit, I am returning this product immediately.
NeatDesk Scanner for Mac by Neat Receipt
The Neat scanner is a great and effective tool and i like it very much. It is a joy to use with its speed and copying quality. Recipients of e-mailed documents have commented on the quality of what they've received.That said, there are occasional software glitches such as the software refusing to shut down forcing a computer reboot that can be annoying and inconvenient when it happens.In my opinion the software has many good features but isn't as refined or intuitive as it should be.
Bottom Line Yes, I would recommend this to a friend
I love my Neat Organizer!
I am very happy with the Neat Scanner. It is easy to set up with the computer. I can easily set up my folders and when I use the keywords I enter to identify the file, I can pull it up easily. I am usually hesitant to destroy the receipts, so the Neat Scanner makes me feel confident to shred the original receipts since I have them stored an backed up. I am surprised at how quickly it scans. I would recommend this without hesitation. I am seriously considering buying one for my office as well.
(1 of 1 customers found this review helpful)
from New Jersey
I was sceptical at first, but this is a really easy to use scanner and organizer. I was surprised how easy it was to organize hundreds of reciepts and get reports for tax documentation. I highly recommend it.
Great Idea if it Worked
from Rochester, NY
As a consultant, having one place to keep all my client business cards and receipts seemed like a great idea. After installing on my 2 year old HP computer with Windows 7, the Neat software (5.1 SP2) worked fine for about two weeks, than just stopped working altogether. Neat phone support was polite but said that it may have crashed due to an automatic Windows update. So they replaced with updated Neat software (5.1 SP4) but that also failed to work. Ended up losing all contacts and info put into system.
Neat Scanner for Mac
from Los Angeles, CA
This is not as easy as it appears. I also need to fill in more headings, it does not pick up headings.
(2 of 2 customers found this review helpful)
Don't waste your money, especially if you use an Apple computer. Not compatible with Mac tho they say it is. The software only gets it right about 10% of the time if that. Also, there is a MAJOR defect in their software, and they confirmed it at their tech support. Each page scans at approximately one meg and there is no way to reduce that. So if you want to email a document more than six pages to someone, forget about it! And don't even think about emailing a contract! A normal scanner will scan a 100 page script for less than 200k, whereas the Neat scanner will do it for almost have a GIG! This is one of the worst scanners I have ever used.
from CEDAR RAPIDS, IA
Improved our efficiency!
from Colfax WA
We love this scanner because it was easy to set up, doesn't take up alot of room on my desk, and it does all the basic things we needed and it's FAST! We just needed something that could quickly scan mostly B/W (and a few color) docs directly into our own files and this definitely meets our needs. I would've given it five stars except that I rarely say that anything is "PERFECT". But this scanner comes close.
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