REVIEW SNAPSHOT®
(based on 18 reviews)
28%
of respondents would recommend this to a friend.
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Reviewed by 18 customers
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I would not buy again
By Annie the Admin
from Canton, MS
About Me Budget Shopper
Comments about Nu-Dell� E-Z-Mount Frame; 8-1/2x11, Glass Face:
Presentation display. Frame broke while placing certificate in. Not a good product.
Very poor quality.
By Cindy
from Oklahoma
This was very poor quality, flimsy and cracked frame (actual frame not the glass) when I received the product.
Mostly Broken
By Frustrated
from Minneapolis, MN
About Me Midrange Shopper
Ordered 36 frames. Had to return and reorder 3 times to get 35 frames that were not broken in transit. Frame quality is fine. Packaging for shipping from Quill was horrible every time. Spent a couple of hours calling for replacements, packing broken frames for returns. And our bookkeeper will probably have to spend an additional hour or so sorting through the multiple orders, returns, credits and matching them up. When I requested that they be packaged better for shipping the customer service rep told me she could not tell the warehouse staff how to do their job!
(1 of 1 customers found this review helpful)
Broken in Shipment
By Gimpyinlincoln
from Lincoln, MA
About Me High-end Shopper
I bought 3 of these frames because they were cheap. I expected cheap construction but it was good enough to frame a piece of paper. All three frames arrived broken. Clearly not packed sufficiently for being thrown about by the shipping company. If these were available in the store I would purchase one, but they are too flimsy to ship. The quality (poor) is what I expected but that was sufficient for my intended use
Looking good!
By Julie D
from Waltham, MA
Our certificates look great!
Would not buy again
By Stephanie
from Camden, DE
I purchased two of these frames for a simple one page document in each and both frames pulled apart, at the plastic, when I was getting the back off to insert the document, the glass was chipped in the corner in one of the frames. Really poor contruction, I will be returning them and would not recomend purchasing them.
Cheap Frame
By Apartment Property Manager
from Overland Park, KS
I was not happy with these frames. Its made to thin with cheap plastic that broke when I tried to take the backing off to insurt my certificate.
Cheap qualtiy
By Mary
from Sacramento
About Me Casual Photographer
This frame is plastic and flimsy with no hanging parts.
Nice, affordable frames
By Air-man
from Southern Indiana
I purchased these to display copies of old pictures, documents and memorialbilia. I really like the nice look they have and the glass instead of plastic covering. I am skeptical about the plastic clips on the back that holds it all in, but they seem to be holding up well.
Worst Frame Ever!
By Receptionist
from Oroville, CA
We bought this to frame certificates for our employees. Though I greatly admire Staples' customer service and efficiency, this is the worst product ever. They have re-sent the same frame 4 different times, all poorly packaged and broken each time. I've finally given up and concluded that the product is so cheap that even if it came unbroken it would only take a matter of minutes before it fell apart. It's something Staples should not even bother selling. I'm extremely disappointed with this frame.
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