REVIEW SNAPSHOT®by PowerReviews
Reviewed by 1 customer
Displaying review 1
from Albuquerque, NM
About Me Heavy Duty User
Comments about Quill Brand® Compatible Brother® TN315BK Black High-Yield Laser Toner Cartridge:
Bought this cartridge and installed it yesterday. Cartridge was bad. Machine kept asking to replace it and it was leaving gray dots and streaks on the documents. However, called Quill and they arranged a UPS pickup of the cartridge and upon receipt will credit my account for the cost of the bad cartridge. Customer service person was very apologetic and helpful. If you buy remanufactured, would recommend buying two at a time in case one is bad so you are not left without a working cartridge as I was. Had to run to local office supply store and buy an "emergency" until my next Quill delivery arrives. Would buy again, despite the issue I had as remanufactured cartridges are generally good. Just happened to get a bad one.
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