The first one we bought we used very sparingly over the course of a month and then it broke. Staples replaced it for free, including shipping. The second one lasted a year then broke in the same manner as the first. Very disappointed in Stanley Bostich. Won't buy another one.
Stapler mechanism broke within three years of use. The staple driving mechanism is not heavy duty enough for the staples that is supposed to drive into the paper. The stapler comes with one inch staples, and most of the packets that we staple are less than 5/8 inch or less. The unit is kind of bulky to be used as a paperweight now.
We ordered this stapler for our office. It was wonderfull at first. Then we started having probles with it. It stoped cutting off the ends of the staples. Yes, there is a 7 year warranty, but if you go to the website it shows you locations for repair shops And none are near me. The closes repair shop is 30 miles away. Loved it at first now just sick of it.