Xerox® DocuMate 3220 Duplex Scanner; 600 dpi

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Item # 901-M1DW7672ING
  Model # XDM32205M-WU
83% of respondents would recommend this
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Xerox® DocuMate 3220 Duplex Scanner; 600 dpi
$296.99 /Each
 
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Description
Duplex scanner is a next generation duplex scanner that combines an A4/US letter sized flatbed and 50-sheet capacity.
  • Scanner type: Automatic document feeder (ADF)
  • Scan method: Sheet-fed
  • Scanner resolution: 600 dpi optical
  • Output bit depth: 24 bit color, 8 bit grayscale, Speed at 200 dpi, b&w, simplex: 23 ppm, speed: 46 ipm at 200 dpi, b&w, duplex, scan speed (colour at 150 dpi): 12 ppm simplex / 24 ipm duplex
  • ADF capacity: 50 sheets (75 g/m2 paper), ADF maximum paper size: 216 mm x 965 mm, ADF minimum paper size: 147 mm x 211 mm, Dimensions: 124 mm(H) x 323 mm(W) x 452 mm(D)
  • Supported operating systems (OneTouch 4): Windows 8, 7, Vista, XP (SP2)
  • Interface: USB 2.0 (1.1 compatible), duty cycle: 500 pages/day, drivers: TWAIN, WIA
  • Power supply UK/Europe plugs,
  • DocuMate 3220 is a next generation duplex scanner that combines an A4/US Letter sized flatbed and 50-sheet capacity ADF (automatic document feeder) to create an entry level scanner with all the best features of higher-end products
  • Can easily support the scanning needs of individuals in small and home offices or workgroups in the corporate world. Installation is as simple as inserting one DVD-ROM disc and connecting the scanner to a host PC via a high-speed USB 2.0 cable
Specifications
Miscellaneous Country of Origin : CHN Brand : Xerox
Weight Weight : 1.00 lbs. per Each
Reviews

REVIEW SNAPSHOT®

by PowerReviews
Xerox® DocuMate 3220 Duplex Scanner; 600 dpi
 
4.0

(based on 43 reviews)

Ratings Distribution

  • 5 Stars

     

    (19)

  • 4 Stars

     

    (12)

  • 3 Stars

     

    (8)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (3)

83%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (24)
  • Easy to use (22)
  • Efficient (21)
  • Reliable (12)
  • Well built / quality (12)

Cons

  • Difficult to set up (8)

Best Uses

  • Everyday use (18)
  • Organization (14)
    • Reviewer Profile:
    • Midrange shopper (18), Budget shopper (9), Frequent user (7)
    • Primary use:
    • Business (28), Personal (9)
    • Computer Platform:
    • PC (7)
    • Was this a gift?:
    • No (30)

Reviewed by 43 customers

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Displaying reviews 1-10

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4.0

Great Scanner

By G in purchasing

from Dublin GA

Pros

    Cons

      Best Uses

        Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

        This scanner is fast and easy to use.

        • Computer Platform:
        • PC
         
        5.0

        from Xerox to Xerox

        By Xerox Documate

        from San Diego, CA

        Verified Buyer

        Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

        I upgraded from an older Xerox scanner that was a great scanner and served me well. This model is faster and I really like the pdf software that was included. Features of the scanner and the software save me time. It was an easy setup.

         
        5.0

        Excellent piece of equipment. We love it

        By Bammy

        from Bethlehem Pa

        Verified Buyer

        Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

        We would recommend this to everyone who needs a scanner of this size.

         
        3.0

        Does the job

        By Real Estate Mom

        from Providence, RI

        Verified Buyer

        Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

        The scanner itself does the job for which I purchased it. It puts out a reasonably fast, average quality scan. My main problem is that it came with a paperport software which should have made scanning a breeze, but after a day of scanning the software stopped working. It gave me an error saying that it was not compatible with my computer although it had been working fine previous to that. I called Xerox and they had no idea why it gave me the error. The customer service agent was less than helpful and told me she would look into it and call me back. I never hear from her. I called the paperport software maker directly. They told me because I got the software as part of a package (it came with the scanner) that I would have to pay to have them troubleshoot it. I refused this option so the issue never got resolved. I still use the scanner, but have to alter the scans with a secondary PDF split and merge software if needed. This could have been done in one step with the paperport software if it had worked properly or had come with tech support. It is disappointing. :(

        (1 of 1 customers found this review helpful)

         
        4.0

        Scanner

        By Audit Rehab

        from Utah

        Verified Buyer

        Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

        We've had this scanner now for about a month or so. Our office really loves the software that was included. It's unreal with being able to document or correct misspells on important documents that are already created. The office was buzzing with this feature. We are very happy with the speed of the product. We though are having some issues with thinner papers we scan. We tend to find that if there is a little damage to the corner of the pages they will be sucked in and the scanner jams. We decided we need to make a copy of the paper then scan it in. It's just hard copying hundreds of pages so, we wait till one jams (yikes)and make a copy of that particular paper. We though have no issues with paper that's typical for office use. Time will only tell how long will the wheels will last. If they become smooth and lose its gripping ability. We will put this scanner to the test! We enjoy the speed, size and accuracy in quality on the screen. Over all we give this product 4 out of 5 stars. The price was right as well. Thank you!

         
        5.0

        We love it!

        By Knit crazy

        from Henderson NV

        About Me Frequent User

        Verified Buyer

        Pros

        • Accurate Color
        • Easy To Set Up
        • Excellent Software
        • Fast Clear Copies
        • Good Bit Depth
        • Good Resolution
        • Great Way To Organize
        • Widely Compatible

        Cons

        • Occasionally Freezes Up

        Best Uses

        • Organizing For Taxes
        • Photos and Graphics
        • Publishing

        Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

        We have tons of paperwork to keep track of with our 4 rental homes as well as all our personal documents. This scanner has made it possible to keep everything organized and at our fingertips when we need it. We travel in our Motorhome for 6 Months out of the year so it's very convenient to have everything on our computer.
        We have been trying very hard to be totally paperless. We had another scanner before this one and it was very good quality but painfully SLOW!! We're very happy that we purchased our xerox.

        • Primary use:
        • Business
        • Computer Platform:
        • PC
         
        2.0

        Scanner is just ok

        By Central Va

        from Richmond VA

        About Me Frequent User

        Verified Buyer

        Pros

        • Easy To Set Up
        • Widely Compatible

        Cons

        • Poor Resolution

        Best Uses

          Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

          Product will suffice; however quality is not high.

          • Primary use:
          • Business
          • Computer Platform:
          • PC

          (1 of 1 customers found this review helpful)

           
          3.0

          Nice Scanner

          By Secretary

          from Moses Lake, WA

          About Me Frequent User

          Verified Buyer

          Pros

          • Easy To Set Up

          Cons

          • Documents Scan Crooked
          • Poor Resolution

          Best Uses

            Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

            This scanner is decent, but I do not like the quality of the copies when printed. The document feeder also pulls the paper in crooked. If you just need something to scan documents for quick storage, this is the way to go.

            • Computer Platform:
            • Other

            (1 of 2 customers found this review helpful)

             
            3.0

            Just OK

            By JDM

            from Plymotuh Meeting, PA

            About Me Frequent User

            Verified Buyer

            Pros

              Cons

              • Difficult Setup
              • Difficult to Keep Clean

              Best Uses

                Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

                Not as user friendly as advertised.

                • Primary use:
                • Business
                • Computer Platform:
                • PC

                (4 of 4 customers found this review helpful)

                 
                3.0

                Good scanner, but won't last too long.

                By Puuwai

                from Agoura Hills, CA

                About Me Frequent User

                Verified Buyer

                Pros

                • Accurate Color
                • Easy To Set Up
                • Excellent Software
                • Good Bit Depth
                • Good Resolution
                • Widely Compatible

                Cons

                • Breaks Down Frequently

                Best Uses

                  Comments about Xerox® DocuMate 3220 Duplex Scanner; 600 dpi:

                  The scanner is probably the best one I've found for the price. It's very clear and easy to use, especially for 8.5 x 11 documents. The color features for documents and photos are excellent.

                  The biggest problem with this machine is that it breaks down frequently. I have owned at least 4 or 5 over the last 2 years (between my home office and my work). Each one only lasts between 1 month and 18 months. In fact, I just purchased one about 5 weeks ago, outside the Staples return policy. It developed a verticle "scratch" down the left side of the document feeder, causing the scratch to appear as a verticle black line on the document. Tech support told me that a "lamp pixel" was out. This is the second machine that developed this problem.

                  For the price ($250 to $300), I haven't found a better one out there. Be sure to purchase the extended warranty...you'll probably need it.

                  • Primary use:
                  • Business
                  • Computer Platform:
                  • PC

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