Sheila Shanker

Sheila Shanker

CPA, Consultant, Educator

Sheila Shanker is a CPA, consultant, and educator based in sunny California. She has published articles and books, including “Nonprofit Finance: A Practical Guide,” nominated for a McAdam Book Award. Her experience includes consulting and developing very successful online courses for universities and continuing professional education.

Sheila has also earned the designations of “Recognized” and “Honorary/Honored” instructor teaching online at the MBA program of the University of Liverpool- UK. Currently, she edits academic papers and focuses on writing projects.

You’re welcome to visit her website at www.webshanker.com.

Articles By Sheila Shanker

3 articles
How to get satisfaction with customer service

How to get satisfaction with customer service

Many small businesses need help in setting up new equipment or have problems with other purchases, prompting them to contact customer service. This could be issues with computers, software, or assembling furniture. The idea is for customer service to provide…