Through the interview and reference check process, it’s relatively easy to ferret out information about a potential new employee’s experience and skills. It’s much harder to evaluate a candidate’s character, motivation level, capacity to get along with others, and personality. Here are ten interview questions that will help you get a sense of who someone really is, what makes them tick, and whether or not they’d be a good fit for your office.
- If you came to work here, what new skills would you like to learn?
- Describe your ideal co-worker, perhaps the person who sits at the next desk or shares your work station.
- What are the best and worst things about your current job?
- Tell me about a time you successfully calmed down a patient who was upset or angry.
- What are your favorite ways to stay organized and keep things from falling through the cracks?
- Imagine for a moment that you have a patient on hold, two others in the office needing your attention, another phone line starts to ring, and a doctor walks up behind you with a question. How would you handle this situation?
- What do you do when you get stressed at work, or feel like you’re teetering on the edge of burnout?
- If I asked your best friend to describe you, what do you think he/she would say?
- What do you think people mean when they say someone is a team player?
- What’s the funniest thing that’s ever happened to you at work?
As you’re interviewing using these types of questions, both you and the candidate may become relaxed and enjoy the conversation. Be careful not to get too chummy, however, and accidentally ask one of the many illegal interview questions (i.e., those related to age, marital/child status, sexual orientation, religion, national origin, etc.).