Communication Tips – Quill.com Blog

2 days agoOctober 15, 2018

How to initiate change when you are a newbie

by Elise Miller in Career Advice

You have just started a job you are excited about. Congratulations! As you spend the first week in the office, it becomes clear that there are ways the company could be doing things to improve productivity, save money, work smarter…

3 minutes

5 days agoOctober 12, 2018

How to make a good impression at company meetings

by Yolanda Porter in Career Advice

Company meetings are ideal for making a good impression at work. Unlike department meetings, company meetings are an opportunity to impress your immediate supervisor, other managers, coworkers, upper management and the company’s owner. The consistent use of these techniques can…

4 minutes

Last weekOctober 10, 2018

When your coworkers drink – but you don’t

by Susan Scheck in Lifestyle

We all know the holiday office party cliché about that one coworker getting so snockered it costs them their next raise or promotion. If you can’t ever see yourself as that one coworker, if you rarely drink alcohol and don't…

3 minutes

October 5, 2018

Why you need to understand Robert’s Rules of Order

by Steve Milano in Office Tips

Throughout your business career and personal life, you might serve on boards and committees of professional and community organizations. It's not a stretch to think that you might serve on multiple boards of directors at the local, state or national…

5 minutes

how to create an interview screening form

October 3, 2018

How to create an initial screening interview form using Google Forms

by Laura Krassner in Office Tips

The hiring process at a small company often falls into the hands of team members that have a multitude of other responsibilities vs. the HR department at a large firm. For this reason, having a streamlined process, using tools that…

6 minutes

September 24, 2018

How to get a potential client’s attention to earn their business

by Wendi Pembridge in Tutorials

There are so many road blocks when it comes to selling goods and services. It's no secret that companies hire several candidates for sales positions with high turn around. Sales jobs aren't for everyone. Not everyone can effectively communicate with…

5 minutes

September 21, 2018

How to deal with a “one-upper” coworker

by Chrys Hoppe in Workplace Culture

We all know the type. If you did something, chances are they did it better. The dreaded “one-upper" coworker. You went out for a burger at lunch. It was delicious. Well, the "one-upper" had a burger you couldn't dream of…

5 minutes

September 19, 2018

How to assist Spanish speaking clients when you don’t speak Spanish

by Wendi Pembridge in Office Tips

In the southern states, especially Texas, New Mexico, California and Florida, it seems impossible to run a business without a Spanish speaking person or translator. This is also the case in many places throughout the United States. There are several…

4 minutes

September 10, 2018

Discussing compensation: What got your parents fired can help your career

by Steve Milano in Workplace Culture

For many years in corporate America, discussing your salary or that of your coworkers was a no-no. At many companies, it could get you fired. The National Labor Relations Act of 1935 makes it illegal to prohibit employees from talking…

5 minutes

September 4, 2018

How to support a coworker who’s lost a pet

by Susan Scheck in Workplace Culture

Pets are common conversation starters in the office, and that conversation may go on for years, solidifying friendships. You hear about Fido’s escapades and quirks when he's young and playful, then about his illnesses as he gets older. As his…

2 minutes

August 20, 2018

How to deal with a “needy” client and manage expectations

by Jacklyn Rubio in Office Tips

You sit down at your desk with a fresh cup of coffee and notice the red voicemail light blinking on your phone. Almost immediately, you get an email notification. Without checking, you know exactly who the voicemail and email came…

5 minutes

July 27, 2018

How to manage workplace cliques

by Yolanda Porter in Office Tips

It’s not surprising that workplace cliques are similar to high school cliques. But unlike high school, workplace cliques can affect employee morale, productivity, and your company’s bottom line. To effectively manage office cliques it helps to know some of the…

5 minutes

July 20, 2018

How to change a toxic workplace without quitting

by Mark Patterson in Career Advice

“Toxic managers” come in many shapes and sizes. There are jerks, avoiders, egomaniacs, dreamers, micromanagers, schemers, and screamers, to name a few. There is one simple key to working with all of them: behavior -- not character-- makes a workplace…

5 minutes

July 18, 2018

How to deal with annoying coworkers

by Wendi Pembridge in Workplace Culture

We all have coworkers who irritate us. Maybe it's not the person who annoys us, but a particular behavior a person exhibits while at work. Then again, sometimes it is the person who 'rubs us the wrong way.' There are…

4 minutes

July 10, 2018

National Cell Phone Courtesy Month: Phone Etiquette Tips

by Jothibasu Bandaru in Lifestyle

At one point or another, most everyone is guilty of focusing too much attention on a cell phone rather than on people and events around them. Many have also awkwardly encountered someone else’s personal call, or needed to repeat themselves…

4 minutes

July 2, 2018

How to respond to an angry customer

by Steve Milano in Office Tips

Is the customer always right? In many cases, no. But if you try to explain, even courteously, why your company is right and the customer is wrong, you can lose a customer forever. Not only that, you might motivate the…

5 minutes

June 18, 2018

Five ways to survive an underperforming or lazy colleague

by Ryan Pravato in Career Advice

Most everyone has experienced an underperforming or lazy colleague that somehow did just enough to stay employed. Working with a lazy coworker can be extremely frustrating and trying, but it certainly shouldn't be debilitating. The good news is that you…

5 minutes

June 12, 2018

Save time and energy with email templates for every situation

by Laura Schwecherl in Office Tips

Email: The word itself can induce anxiety, especially when trying to manage both a personal and work inbox, and striving for the elusive “Inbox Zero.” A big reason inboxes are so difficult to manage is the sheer volume. Globally, more…

6 minutes

May 30, 2018

How to get useful feedback from a bad boss

by Mark Patterson in Career Advice

Working for a boss who frequently loses his temper, is dishonest, demeaning or just neglectful can really destroy a person’s enthusiasm, especially in a small office. Sadly, such relationships are all too common: nearly half of working adults report they…

5 minutes

May 22, 2018

How to set boundaries at work

by Abby Quillen in Office Tips

We hear a lot about establishing work-life balance. But in our always-on culture, striving for work-life balance can feel like teeter-tottering with a hippopotamus. However, if you want to be happier and more productive on the job then you need…

7 minutes