Small Business

    92 articles

    Being a small-business owner often means handling everything from office admin and billing to marketing and client services. Your tight-knit team has to stay organized, on top of the latest in technology and focused on scaling the business so take a few tips from us to stay on track.

    Consider downsizing workspace office
    May 1, 2019

    Things to consider when downsizing your workspace

    by Chrys Hoppe in Office Tips
    The regular old 9 to 5 may seem like a theme from the past. More and more businesses opt for shorter work weeks, give remote access to their employees, or simply do not require as many bodies in the office.…
    4 minutes
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    Marketing communications business error
    April 24, 2019

    Marketing communications before marketing: A key business error

    by Steve Milano in Tutorials
    Many small businesses believe marketing is advertising, public relations, social media, promotions and other messaging methods. Those are examples of marketing communications (marcom), the "Fourth P" of the Four Ps of Product, Price, Place and Promotion. If your messaging team…
    5 minutes
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    How to conduct a restaurant business meeting
    April 3, 2019

    How to conduct a business meeting at a restaurant

    by Suzanne Driscoll in Tutorials
    Whether you are invited to participate in a group business meeting with outside customers in a restaurant—or are going it alone—there are a few things to keep in mind to make it a success. You don’t want to embarrass your…
    5 minutes1 share
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    when is an intern not an intern
    February 1, 2019

    When is an intern NOT an intern?

    by Suzanne Driscoll in Tutorials
    Perhaps you’ve noticed that everyone in your department seems to be overworked, so you come up with the brilliant idea to hire an intern. You wouldn’t have to pay them a salary and they could pick up the slack wherever…
    5 minutes
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    How to get satisfaction with customer service
    January 28, 2019

    How to get satisfaction with customer service

    by Sheila Shanker in Tutorials
    Many small businesses need help in setting up new equipment or have problems with other purchases, prompting them to contact customer service. This could be issues with computers, software, or assembling furniture. The idea is for customer service to provide…
    5 minutes3 shares1 comment
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    how to avoid problems paying vendors
    January 21, 2019

    How to avoid problems when paying vendors

    by Sheila Shanker in Tutorials
    Businesses of all sizes need to pay their bills on a regular basis to maintain a good reputation in the marketplace and stay afloat. A small business needs to be savvy in paying bills, even with a computerized system. You…
    5 minutes
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    challenges of working with family members and solutions
    January 4, 2019

    Challenges of working with family members and how to solve them

    by Christina Parisi in Workplace Culture
    Working with family members is commonplace, whether it's in a capacity of a partnership or a boss/employee situation. And it can be a rewarding experience to work with family members but there will likely be challenges and complications involved. With a…
    4 minutes3 shares1 comment
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    affordable benefits
    November 9, 2018

    Affordable benefits that will inspire your team

    by Elise Miller in Office Tips
    Start-ups and small businesses can struggle with high costs of keeping talented employees. The best team members often want a significant benefits package including things such as substantial health insurance plans, sophisticated retirement plans and extended time off, but these…
    4 minutes1 share1 comment
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    how to prepare next sales manager
    November 7, 2018

    How to prepare your next sales manager

    by Steve Milano in Office Tips
    Hiring the right sales manager can be a make-or-break proposition for your small business. Quite often, you might have to promote an existing salesperson to prevent the defection of a top producer. Here are some helpful guidelines for preparing one…
    4 minutes
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    make non-business hours safer
    November 2, 2018

    How to make it safer for employees to work non-business hours

    by Yolanda Porter in Office Tips
    It is common for small businesses to have employees who work non-business hours. Here’s how to ensure they are safer when they’re in the office before standard opening time, after closing time, weekends and holidays. Improve exterior office safety Take…
    4 minutes1 share
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    structure collect sales data small business
    September 28, 2018

    How to structure and collect sales data for a small business

    by Steve Milano in Office Tips
    Small businesses can better compete with their larger competitors by using sales data to learn how to increase sales among different audiences. Analyzing information about successful sales can help a marketing team understand why a sale took place, while analyzing…
    10 minutes
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    Earn some extra dough and find a new sense of purpose with a side hustle
    September 21, 2018

    Earn some extra dough and find a new sense of purpose with a side hustle

    by Abby Quillen in Lifestyle
    Want to earn some extra cash to pay bills or build savings? There’s never been a better time to start a side hustle. With the rise of the internet, social media, and the sharing economy, it’s easier than ever to…
    7 minutes314 shares
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    business celebrate International Literacy Day
    August 23, 2018

    How your business can celebrate International Literacy Day

    by Tenlie Mourning in Office Tips
    Remember looking out of the window of your family car as a child, or walking down your town street and being able to read for the first few times? Though often taken for granted, reading is a privilege: currently, 750…
    4 minutes
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    How small businesses work around Facebook's ad filters
    August 10, 2018

    How small businesses can work around Facebook’s new ad filters

    by Tyesha Litz in Tutorials
    Ever since Facebook introduced their new political ad filters, it has drastically altered what small businesses can advertise even if their content isn't politically themed. Whether it's because of how the advertisement is worded or the imagery it contains many…
    5 minutes3 shares2 comments
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    analyze sales data increase profits
    August 6, 2018

    How to analyze sales data to increase profits

    by Steve Milano in Tutorials
    The key to increasing profits from sales is to analyze your sales results to figure out not only what people are buying, but also how and why. This will help you sell the best products at the best prices using…
    7 minutes
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    how to virtual auto attendant
    June 27, 2018

    How to use a virtual auto attendant to make your business more efficient

    by Wendi Pembridge in Office Tips
    Auto attendants (also known as 'IVRs,' Interactive Voice Response Systems, or 'PBXs,' Private Branch Exchanges) have become the norm for many large businesses. Auto attendants save businesses thousands of dollars in time and resources. PBX services are readily available for…
    5 minutes3 shares2 comments
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    IT person on staff or hire contractor
    June 15, 2018

    Should you have an IT person on staff or hire an outside contractor?

    by Steve Milano in Office Tips
    When deciding whether or not you should have a full-time staffer or use a contractor for your IT needs, take into consideration two keys factors: how much IT work you have and what your budget is. You'll need to ask…
    5 minutes
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    manage donation sponsorship
    June 1, 2018

    How to manage a donation or sponsorship

    by Steve Milano in Tutorials
    Many businesses donate money, products or services to non-profits, or ask their staff members to volunteer at local charity events. If your company is like most, you don’t have the money to help every worthy organization that makes a request.…
    5 minutes
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    project whether business idea will succeed
    May 21, 2018

    How to project whether or not your small business idea will succeed

    by Steve Milano in Tutorials
    Do you have an idea for a new product or service? Are you interested in starting a business in a familiar space such as a restaurant, pet-sitting service or gift basket company? Is your current business looking to diversify into…
    5 minutes
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    renegotiate small business services
    April 20, 2018

    How to renegotiate small business services

    by Steve Milano in Tutorials
    Small companies often get comfortable with their vendors, allowing service providers to raise rates or avoid improving their offerings for many years. For example, once a company has an insurance policy, ISP, utility provider, printer, copy machine lease or other…
    4 minutes
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