Technology

Auto attendants (also known as 'IVRs,' Interactive Voice Response Systems, or 'PBXs,' Private Branch Exchanges) have become the norm for many large businesses. Auto attendants save businesses thousands of dollars in time and resources. PBX services are readily available for…

When deciding whether or not you should have a full-time staffer or use a contractor for your IT needs, take into consideration two keys factors: how much IT work you have and what your budget is. You'll need to ask…

Connecting your laptop or desktop computer to an external monitor is quite simple and requires just a few steps. Moreover, purchasing an extra monitor is very affordable today and can make your work easier running multiple displays. However, before purchasing…

Communication is the key to a successful work environment. In order to communicate effectively, it is vital to be connected and available. What better way to make yourself approachable than by having your work email as accessible as your Android…

The paper shredder is your friend. Whether tasked with a records retention schedule or going digital in the office, having a standard paper shredder available is vital. There are several different types, and this tutorial will cover basic maintenance and…

The video job interview was not going well. I was baffled. I had felt totally prepared when we began. My polished resume, cover letter and talking points were beside my laptop ready to go. I was even wearing my best…

In the past, privacy could be mostly ensured through paper shredding, but now data is almost universally digitized. It resides on hard drives, servers, disks, and, increasingly, in the cloud. The proper disposal of digital data can be a challenge…

It's no secret that more people are working remotely today than ever before. Employees appreciate the freedom and better work-life balance that comes with remote work. Businesses appreciate the savings on office rent and access to a wider talent pool.…

Google Adwords can be intimidating for beginners. But, fear not, I have been through thousands of Google Adwords accounts and I am about to show you the four basic concepts that will improve your results regardless of your budget, where…

Have you wondered how to print from your phone or how to connect your phone to the printer?  Good news, it's pretty easy  to print documents and photos from your iPhone, Android or tablet. Learn how to print from your…

We have all been a part of an email thread that discusses 20 different topics. One day when a colleague asks you to find something in your inbox related to one of those topics, it soon starts to feel like…

Whether it’s an iPhone, iPad, Samsung Galaxy or other handheld device that is glued to you 24/7 and contains your entire life within its 16-124 gigabytes of storage all you know is you cannot live without it. Of course you…

With a reported 92% of customers now checking online reviews, reputation management is a big issue for small businesses. It's often the deciding factor when choosing between service providers. How can small businesses encourage their customers to leave stellar marks?…

Are your computers and other electronic devices safe from electrical surges? With proper protection, you can answer a confident "YES" to this question. What is a power surge? A power surge occurs when your office’s electrical current spikes for a…

Laptops are great for people who travel and work on the go, but batteries may only last 4-6 hours. Here are 10 practical ways to extend battery life. Use power saver mode. Select 'Power Options' in control panel and customize…

As the tech generation, Millennials get a bad rap. But what we really love is purpose, from paying a little more for products that support our favorite charities to working in an environment where we feel creative and healthy. Like…

If you’re hesitant to use a voice assistant—and think this technology is just for Millennials—think again. One survey found that people used voice assistants for three primary reasons: Because they’re fast, because they read answers back to people, and because…

Every year, new and exciting innovations are made to enhance the way we work. This list comprises some of the best new must-haves for the modern business owner. The Wattup Router Capable of charging devices, this uses Bluetooth and RF…

Are you one of the millions of Americans who likes to stay connected to work, even during personal time? This tutorial will guide you through connecting your work email to your iPhone, so you’re always in the know. Before you…

Whether you’re dealing with a major paper jam, or your faxes aren’t being received, when the copier/printer isn’t working - it’s a problem. Paper jams Whether you’re trying to fax a large file, or make a copy of a 50…