Why employee satisfaction is important

Why employee satisfaction is important

Our occupations consume a huge amount of our time. We may even find ourselves spending more time at work than we do with our families. For this reason, it’s imperative that we cultivate a working environment that will help employees perform their best. When employees are satisfied, it not only shows in their demeanor, it is evident in the contribution that they make to the company.

5 Reasons to keep your employees feeling fulfilled

The investment each employee represents directly affects employee satisfaction

Employee satisfaction starts with the employment location in regards to their home, the actual space where their tasks are conducted. Additional influences include the structure of authority, the stability of the company’s operations, and the tools and information needed to perform the job. If you were to go even deeper, the mission and purpose of the employee’s position, all of the in-office amenities, their salary and benefits, and the camaraderie that they have with their co-workers, add an even greater measure of  influence to their contribution. With a list as extensive as this, one can see why the employee’s investment of their time should be in great balance to what is being offered and maintained by their employer. In the same way, a company is investing all of the above measures to produce employee satisfaction, in addition to their salary and opportunities for career advancements. On both the side of the employee and the employer, cultivating satisfaction is of massive value because of the investments already contributed.

Every employee contributes to the overall company rhythm

Our brains rhythmically create and fall into patterns. When great patterns are in place, it’s easier to generate great results. Equally, when unhealthy patterns are in place, the work falters. Our level of satisfaction with our work will inevitably create a pattern that will lead to success or failure. It is easy to see how a satisfied employee will build and repeat certain actions into habits, which will lead to more of the results that create satisfaction. This is the same in a regard to an employee who exhibits an unsatisfactory mindset towards their position or their place of employment. The satisfied employee will work hard and push pass any perceived obstacles. The unsatisfied employee will try hard and due to various measures and the thoughts about of their level of dissatisfaction, they will succumb to obstacles, fear change, avoid going the extra mile, and present a negative mental attitude. This may even seem unintentional and unconscious to both the satisfied and dissatisfied employees, because it has become a pattern. Though it seems that the experiences would be individualistic, that is far from the case! Energy (both positive and negative) is contagious. And when an environment of satisfaction is created, the happiness will not only create patterns for each individual, each individual will weave their contribution into the patterns of the company framework. This will increase the productivity and success of the business!

Knowing how your employees feel will help you determine and measure performance

The satisfaction that each employee displays will create a definitive marker of success and progress. Satisfaction breeds achievement and achievement breeds confidence. A confident employee already knows that they can accomplish a certain task and they work intentionally to do so. A dissatisfied employee questions their ability and loses confidence quickly, thus working within thoughts of doubt. The seed of advantage of noticing the satisfaction levels of your employees is that it will help you to get to know them better.  Every employee is different. Learning their individual “codes” of strengths and weaknesses will help you to adjust the environment to help them and to aid in their contribution and success. A dissatisfied employee may love the working environment and their co-workers and managers, but feel ill-equipped to perform their job based on the limitations of their understanding. This is something that may not be evident through a mere daily observation of the workplace. Understanding why an employee is either satisfied or dissatisfied at work, will help explain an influx of great performance or a lapse in previous success.

Addressing employee concerns maintains a compassionate control of the workplace

The workplace is an environment that should not be under surveillance, but under compassionate control. Knowing that your employees are satisfied with their job and the work environment will thwart any negativity or conflict before it arrives. Compassionate Control is  in an intentional method of management and it enables the ability to L.I.S.T.E.N. See the action steps below, to learn the importance of the L.I.S.T.E.N. method of employee communication and how to properly apply it. Using Compassionate Control to increase employee satisfaction should also aim to eliminate negative retaliation from dissatisfied employees. Action steps implemented by the management team include making changes that can help improve the quality for each employee, an open door policy that welcomes employees to address concerns freely, and a professional exit strategy for those leaving the organization. These measures will show that the overall company intention is good energy for all.

Employee satisfaction provides a better quality of life

We owe it to ourselves to create spaces of epic energy at all times. An employee’s satisfaction at work is one of those spaces. When we feel great about the spaces we occupy and our work is meaningful, and there is success and progress with our contributions, it boosts our confidence and elevates our morale and the morale of the company. When a happy employee leaves work, they share their great energy with their family and friends and even strangers that they meet. When a company is satisfied with the progress of its employees, managers bring in more elements of appreciation and present a higher level of trust to further expand the company mission.

Action steps

Regularly check-in with employees to gauge satisfaction

It is imperative to check-in with employees to get feedback from them on an individual level. Everyone needs something different, and having a weekly system in place or even a project based system in place for employees to voice their opinions, will help the organization in the same way that regular feedback from customers and clients does. Ask what your employees need and why they need their requests and then prepare a plan to make that work.

Take notice of employee’s work and investment

Business owners and managers have a bottom line that reminds them of the investment they’re making with each employee. But oftentimes there are not many reminders of the investments being made daily by the employees. Take notice of often overlooked measures, such as commute times, extra hours, etc. If ignored, that employee may start looking for a different job. Be mindful of the mental/physical/spiritual health and the lives of their families. Appreciate the silent sacrifices that are being made when employees come to work before or after medical treatments and/or while caring for dependent loved ones. Though these things seem non-related to work, your employees regularly segment their lives and when you can provide a supportive and conducive environment for them to thrive in, you help them maintain great focus for all that they do.

Tune into individual needs

Be observant of what makes each employee thrive, and do what you can to provide that. Show appreciation for job related successes and provide the tools needed to address temporary defeats. Learn how to strengthen their abilities and build and transmute their weaknesses into strengths. Present solutions to increase productivity and make them readily available.

Maintain the rhythm

Find out all that is working and infuse all that is necessary to keep that energy in motion. Increase the positive energy of your staff by holding contests, giveaways and team building activities and events, and also outside events for them to enjoy with their families.

L.I.S.T.E.N. and keep an open door policy

Allow your employees the space to address you freely and in confidence when needed. Always leave your door open. Below is the L.I.S.T.E.N. method of effectual employee communication.

  • Let employees speak freely to management about any concerns.
  • Intend to learn of any problems and address any concerns so that strategies can be created and implemented.
  • Stay in a neutral/non-aggressive state of communication when an employee speaks on what they may be dissatisfied with.
  • Treat each employee as a person and not a number, job title, or an “issue.”
  • Enable a plan of action to implement changes to any provided concerns presented by the employee and to create an action plan that the employee must express based on changes made in their favor.
  • Nurture the environment and all positive changes that occur from addressing issues.

Erase the lines

Make quality of life something that is experienced at work and out of the office. Implement a company wide “No Contact” zone where after a certain hour of the evening, each member of the staff can expect no company communications (with the exceptions being emergencies and weather related instances.) There is beauty in respecting out-of-office time, and in trusting that all will get accomplished during set working hours. The ‘No Contact” zone could start at a beneficial time during weekday evenings and include an earlier time on weekends for larger companies that do have people working 24/7.

Employee satisfaction is important to company morale and success and success of each individual. Using the above steps to maintain employee satisfaction will help you build a structure that is self navigating, with the freedom to make necessary changes. Once you focus on the satisfaction of your employees, you will see an overall expansion of your brand.

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