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Delivering Effective Social Customer Service

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Item #: 901-1156619BAK
  Model #: 9781118662670
Brand: John Wiley & Sons
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Delivering Effective Social Customer Service
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Description
Delivering Effective Social Customer Service by M.H.Wilson and C.Blunt - Explains resources that are required to build a solid strategy and roadmap for providing effective social customer service Delivering Effective Social Customer Service by Wilson and Blunt is an insightful guide on managing customer experience and corporate reputation. It further discusses resources that are required to build a solid strategy for social customer service.
  • Author Name: Martin Hill-Wilson, Carolyn Blunt
  • No of Pages: 250 Pages
  • Publisher: Wiley
  • Publishing Date: November 25, 2013
  • Language: English
  • ISBN -10: 1118662679
  • ISBN -13: 978-1118662670
  • Edition: 1
Specifications
Brand : John Wiley & Sons
Weight : 1.14 lbs. per Each
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