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          Find a Location

          Quill.com has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileQuill.com

            Office Supplies
            Multi Location Business
            BBB accredited business

            Contact Information

            300 Tri State Intl Ste 300

            Lincolnshire, IL 60069-4416

            Visit Website
            (800) 982-3400

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            Customer Reviews

            1.38/5

            Average of 79 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            83 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/2004

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Quill.com is an online retailer of office supplies. Quill offers  Ink & Toner, Paper, Face Masks, Office Supplies, Coffee & Breakroom Supplies, Writing Instruments, Furniture, Computers & Accessories, Electronics, Printers & Scanners, Healthcare & Safety, Shipping, Packing & Mailing Supplies, Custom Print & Promotional Products, Tools & MRO Supplies, and Teaching & School Supplies

            Business Details

            This is a multi-location business.

            Find a Location

            Quill.com has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              300 Tri State Intl Ste 300, Lincolnshire, IL 60069-4416
              BBB File Opened:
              1/1/1972
              Years in Business:
              67
              Business Started:
              6/1/1956
              Business Started Locally:
              6/1/1956
              Business Incorporated:
              7/27/1983
              Accredited Since:
              10/1/2004
              Type of Entity:
              Corporation
              Alternate Business Name
              • Quill Corporation
              Business Management
              • Mr. Robert Brinati, Director of Customer Relations
              Contact Information

              Principal

              • Mr. Robert Brinati, Director of Customer Relations

              Customer Contact

              • Mr. Robert Brinati, Director of Customer Relations
              Additional Contact Information

              Fax Numbers

              • (800) 789-8955
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              83 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I am a warehouse manager for a shipping company and cannot get my issue resolved. I have emailed Quill multiple times and made calls to no avail. Years ago, Quill came, in person, to the business I manage to help set up a business account. We use a high quantity of ink and paper for our daily shipping needs so utilizing our account and the deals ********************** offers is very beneficial. We were at one point labeled as a "reseller" and our orders were stopped and our account disabled. This came with no warning whatsoever and caused delays in our production. After extensive emails and calls, this was finally resolved as they had no proof and their accusation was false. This was a frustrating experience and now I am having the a same issue again. Quill has labeled our account as a "reseller" and has removed the rewards option for our account. We spend a good amount of money monthly with our purchases and gift our team with the rewards we rightfully earn. I have been using Quill for years, but it is preposterous that this happened without any warning or company out reach, and I am considering to discontinue business with them. It has been about two months of emails that never get directly answered and no return calls to resolve this issue.
              Read More
              Read 82 More Complaints

              Customer Reviews

              79 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Maya F

              03/29/2024

              Billing problem for about a year. We purchase office supplies then returned item. They issued credit memo to us and we used toward two separate bills. I have submitted which invoices I used credit to and submitted all of the evidence. Their ************ sent us multiple times that this has been cleared, but them we receive " PAST DUE " again and again for this credit that we received. They put us through collector then again I submitted all of the evidence once again that this has been cleared over and over again but Quill keep sending us past due every month and we had enough ! Finally2/15/2024 we received from collecting agency that this has been addressed to Quill and it's closed. Yea right I just placed order for office supply and our order is on HOLD because we have past due. Their credit **** is such a mess. not doing their job
              Read 78 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

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