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The methods and means of effective patient communication have been revolutionized in the last decade. Email, websites, social media, and patient portals have opened up

Congratulations! You’ve landed an interview for a position with a medical practice! Whether you’re applying to become a medical assistant or a practice manager, there’s

It’s a natural consequence of our field that many of the people we meet may not be at their best. Patients often come to us

A great physician’s assistant can be a lifesaver in a busy practice. Having a staff member who can share the burden of primary care, evaluation,

The world of healthcare is increasingly competitive. With numerous clinics opening and patients discovering more options through referrals and Google searches, doctors find acquiring and

Patient portals are an important new development in the medical world. Giving patients 24/7 access to their medical information through a secure website has the

Do you have a good idea of when your office is busiest? Patient volume can be a bit of a mystery, and the ebb and

Effective communication with patients is fundamental to good medicine and central to patient satisfaction. It’s also a huge challenge. How can you ensure that your

Great nurses are the heart of every successful practice. What makes the perfect nurse? Strong technical skills are the foundation, but the job requires a

Medical practice management is both an art and a science. Every day is different, and anything can happen. It’s exciting, but it can also be