Comments about Master Caster Safety Casters with Standard Neck; K Stem, Hard Wheel Tread:
We were trying to replace some bad casters on all chairs in the office and it was very difficult to determine which size you needed to begin with. We finally decided on something. Once we received them it was not the correct size so had to return them. I did the online chat and was still unable to decide what we really needed.
Merchant response: We apologize for the diffiulty you experienced trying to find the correct casters for your chairs. We have requested a caster finder be added to our website.