A well-stocked exam room should be a given, and no doubt you have a comprehensive list of the basics you need to have on hand at all times. Exam room supplies are the same just about everywhere: table paper, gloves, hand sanitizer, wound care. But providing an exceptional patient experience goes beyond the basics, and […]
Supplies every exam room needs Read More »
Day-to-day life in a medical practice can be hectic and stressful. The sheer volume of tasks to be done each day, the constant stream of interactions with patients who might not be at their best, and the constant pressure of time constraints can add up to a challenging environment for employees. Keeping morale high and
How to improve employee relations in the office Read More »
Medical practice management is both an art and a science. Every day is different, and anything can happen. It’s exciting, but it can also be a challenge. Starting each morning with a positive, organized frame of mind is the only way to ensure a good day for everyone — but that’s sometimes easier said than
Practice management: morning routines for every medical practice Read More »
The challenges of today’s medical landscape and the pressures of your daily schedule can make it difficult to prioritize the little things that make patients happiest, but patient satisfaction is the cornerstone of a thriving practice. Making a positive difference in the patient experience doesn’t have to be complicated. Here are five easy ways to
How to increase patient happiness Read More »
A doctor’s bedside manner is more than how he or she relates to patients. A doctor’s office and waiting room area are an extension of this manner. Patients come from all walks of life and have a variety of interests. A thoughtful doctor – and thoughtful medical practice management professional – will make sure that
Top 5 magazines to keep in your waiting or exam room Read More »
Medical office managers are the secret backbone of every physician’s office. Working behind the scenes, they keep everything running smoothly and efficiently. From interviewing new hires to brainstorming new ways to cut costs and improve services, a medical office manager has a huge impact on patient experience. It’s a great time to establish a career
How to get a job as a medical office manager Read More »
The waiting room can be a tough place for anyone, but for our littlest patients, it can represent a huge challenge. A visit to the doctor can be boring for children at the best of times, stressful and scary at the worst. Finding creative ways to keep kids entertained in waiting and exam rooms may
How to keep kids entertained in waiting and exam rooms Read More »
The decision to terminate someone’s employment is not an easy one, nor one to take lightly. When an employee is underperforming in a specific area but is otherwise a highly skilled and valuable member of the team, the issue is even more complex. Depending on the situation, in a case like this you might offer
Zero tolerance: when you must fire an employee Read More »
Each New Year offers the opportunity for a clean slate. Optimism abounds as we set goals, make resolutions, and think about all we’ll accomplish in the twelve months ahead. How about stepping into the new year with a clean slate in the form of a sparkling clean office? Spring cleaning is a time-honored ritual, but
Start the new year off right with a super clean office Read More »
When you consider the impact that operating your office has on the environment, what comes to mind? Is it the vast amount of paper you go through each day? Whether or not you are being efficient with energy use? The chemicals in the cleaners you use to disinfect patient care areas? If you are considering
How green is your practice? Read More »