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Author name: Krista Wolfe

Are automated reminder systems worth the investment?

Are automated reminder systems worth the investment?

In an effort to reduce no-shows and ensure that provider schedules run smoothly, practices of all types-medical, dental, chiropractic and veterinary-routinely call patients a day or two ahead of their visits to remind them that they have an appointment. While this is effective, it’s also time-consuming. Recognizing that staff time is a valuable asset, some

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