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Author name: Lara Mulawka

How to communicate effectively in a global world

How to communicate effectively in a global world

As businesses continue to expand globally, many of us are, or will be communicating with people in different parts of the world. Language barriers, customs and even time zones can make effective communication difficult. Keeping the following tips in mind when partaking in cross-cultural communication can help ensure that everything goes as smoothly as possible.

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How to manage your small business reputation online

How to manage your small business reputation online

With a reported 92% of customers now checking online reviews, reputation management is a big issue for small businesses. It’s often the deciding factor when choosing between service providers. How can small businesses encourage their customers to leave stellar marks? Provide exceptional service This should be a no-brainer. You cannot reasonably expect to cultivate a

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