Lincolnshire, IL - Oct. 6, 2004 -- BizRate.com, a leading online shopping search site, today named Quill Corp. a "Circle of Excellence" Platinum winner for its Web site, Quill.com.  The award recognizes Quill.com as among the very best merchants in customer satisfaction, as judged by shoppers of online retailers.

"This award is a great honor, since it reflects our customers' views," said Sarah Alter, Quill.com vice president. "When businesses purchase through Quill.com, they are rewarded with the best possible customer experience, from our simple-to-navigate site to our fast checkout process and on-time delivery rates.  The office supply market is fiercely competitive, so we work hard to provide the fastest, most simple way to purchase office supplies."

This year, 41 online retailers won the BizRate.com "Circle of Excellence" Platinum Award.  The awards are based on above-average performance on seven key satisfaction metrics:  overall satisfaction, product selection, ease of finding products, repurchase intent, product met expectations, on-time delivery, and customer support.  Online buyers complete BizRate.com surveys at the point of sale and after delivery of goods, in order to accurately measure the shopping experience and to monitor post-transaction of fulfillment performance.

About Quill - Founded in 1956, Lincolnshire, IL - based Quill Corporation is the nation’s largest business-to-business direct marketer of office supplies, which includes furniture and technology products.  Quill provides award-winning customer service, receiving the 2004 "Circle of Excellence" Platinum Award by BizRate.com and being named 2003 I.Merchant of the Year by Catalog Age.  Quill has 11 regional distribution centers throughout the U.S. to ensure next-day order delivery and serves customers through its catalog, direct sales organization, 1-800 number, and online at Quill.com.  Quill Corporation is a wholly owned subsidiary of Staples, Inc.