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Online/Phone Services  (46 Products)
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Remote Installation Service for Windows 10

Remote Installation Service for Windows 10

All work is performed remotely.
Upgrades will be performed on Windows 7 or Windows 8 PCs only that are currently supported by Microsoft for the upgrade.
Service includes downloading the upgrade software, initiating the upgrade, monitoring the upgrade process, and testing once the upgrade is complete.
$39.99 Each
Item # 901-WIN10UP
Remote Removal of Virus/Spyware/Adware for PCs and Laptops

Remote Removal of Virus/Spyware/Adware for PCs and Laptops

Remotely isolate and remove viruses, malware, pop-ups, adware and potentially unwanted programs.
Not all malware can be removed remotely. Onsite service sold separately may be required.
Call us at 800-634-0320 for complete details
$101.99 Each
Item # 901-796015
2-hour On-Site Engineer Visit for Network and Server Support

2-hour On-Site Engineer Visit for Network and Server Support

Scheduled 2 hour on-site support visit for network and servers
Engineer onsite will provide support and proactive assistance, including analysis and repair, cabling, and health checks.
Engineers, check server/network for any current issues, resolve what can be resolved, and consult with customer on findings and proactive approaches to avoid future issues.
$359.99 Each
Item # 901-850422
On-Site Network Printer Installation (Printers less than 61 pounds)

On-Site Network Printer Installation (Printers less than 61 pounds)

Installation of printers that weigh less than 61 pounds.
Does not include enterprise printers
Un-box and set up printer.
$123.99 Each
Item # 901-767709
Remote Diagnoses and Repair Service for Printers and PCs

Remote Diagnoses and Repair Service for Printers and PCs

Remotely troubleshoot and diagnose PC/Laptop or printer issue
Remotely resolve issue or dispatch an on-site tech using SKU 796013 (add-on service) for on-site repair
Labor only; parts invoiced separately
$81.99 Each
Item # 901-796004
On-Site Removal of Virus/Spyware/Adware for PCs and Laptops

On-Site Removal of Virus/Spyware/Adware for PCs and Laptops

Onsite isolation and removal of viruses, malware, pop-ups, adware and potentially unwanted programs.
Not all malware can be removed without wiping the hard disk drive. This service does not include a wipe and reload of the operating system.
Call us at 800-634-0320 for complete details
$199.99 Each
Item # 901-798914
2-hour On-Site Technician Support Visit for PCs and Printers

2-hour On-Site Technician Support Visit for PCs and Printers

Scheduled 2 hour on-site support visit for PC and printers.
Desktop PC technician onsite will provide support and proactive assistance, including analysis and repair, virus remediation, and health checks.
Technicians, check desktop/laptops/printers for any current issues, resolve what can be resolved, and consult with customer on findings and proactive approaches to avoid future issues.
$299.99 Each
Item # 901-850420
Technology Help Desk Service for Small Businesses

Technology Help Desk Service for Small Businesses

US Based end-user helpdesk support for businesses
Support for PC software and hardware issues, including select shrink-wrap applications, Smartphone/PDAs, Internet connectivity, and locally attached peripherals
Virtual Desk-side Assistance - secure, remote diagnosis and resolution of problems
$249.99 Each
Item # 901-1534962
On-Site Repair Service for PCs, Laptops, and Printers

On-Site Repair Service for PCs, Laptops, and Printers

Remotely troubleshoot and diagnose PC/Laptop or printer issue
Order required spare parts
Dispatch part and technician to site for next business day repair
$203.99 Each
Item # 901-767829
LCD/Plasma Display/TV Installation (Up to 37)

LCD/Plasma Display/TV Installation (Up to 37")

Setup on manufacturer supplied stand or install on a wall with approved bracket.
Connect all existing on-site components and test operation.
Remove all trash to customer’s designated area.
$346.99 Each
Item # 901-884909
On-Site Repair Service for PCs, Laptops, and Printers - Add-On for Additional Devices

On-Site Repair Service for PCs, Laptops, and Printers - Add-On for Additional Devices

Requires SKU 796013 or SKU 767829
This service is for troubleshooting and repairing an additional PC or Printer
Remotely troubleshoot and diagnose PC/Laptop or printer issue
$139.99 Each
Item # 901-796014
30 Minutes of Remote Computer Assistance

30 Minutes of Remote Computer Assistance

Assistance with any technical need for your computer that can be done remotely.
Examples include but not limited to
Adding computer to the existing network
$49.00 Each
Item # 901-REMOTECPU
Technology Complete Managed Care Help Desk Service for Businesses

Technology Complete Managed Care Help Desk Service for Businesses

US Based end-user helpdesk support for businesses
Support for PC software and hardware issues, including select shrink-wrap applications, Smartphone/PDAs, Internet connectivity, and locally attached peripherals
Virtual Desk-side Assistance - secure, remote diagnosis and resolution of problems
$384.99 Each
Item # 901-325325
On-Site Network Printer Installation (Printers less than 61 pounds) - Add-On

On-Site Network Printer Installation (Printers less than 61 pounds) - Add-On

Requires at least 1 of the following SKUs: 795996; 795997; 767828; 767833; 767709; 884888 or 884904
Installation of printers that weigh less than 61 pounds.
Printer is locally attached to PC or to network
$99.99 Each
Item # 901-767719
Managed Off-Site Backup Service (1 TB) for PCs and Servers

Managed Off-Site Backup Service (1 TB) for PCs and Servers

Enterprise level off-site storage of your data in secure data vault – for PCs and servers
Automatically backs up from any Internet connection – work, home, or when traveling
Secure backup and storage with Triple-AES encryption
$4,299.99 Each
Item # 901-512800
Router/Wireless Access Point Installation Service - Add-On

Router/Wireless Access Point Installation Service - Add-On

Setup and configure 1 wireless access point or router on an established broadband connection and/or network.
Mount to wall or ceiling.
Setup one standard security policy, test signal strength and connectivity.
$49.99 Each
Item # 901-796003
LCD/Plasma Display/TV Installation (38 - 70)

LCD/Plasma Display/TV Installation (38" - 70")

Setup on manufacturer supplied stand or install on a wall with approved bracket.
Connect all existing on-site components and test operation.
Remove all trash to customer’s designated area.
$489.99 Each
Item # 901-884912
On-Site Network Printer Installation (Enterprise Printers)

On-Site Network Printer Installation (Enterprise Printers)

Installation of enterprise printers
Un-box and set up printer.
Make physical connections, including power and network cable.
$429.99 Each
Item # 901-884904
On-Site Network Printer Installation (Printers greater than 60 pounds) - Add-On for Additional Print

On-Site Network Printer Installation (Printers greater than 60 pounds) - Add-On for Additional Printers

Requires SKU 767709, 884888, or 884904
Installation of printers that weigh more than 60 pounds.
Does not include enterprise printers
$199.99 Each
Item # 901-884894
Remote Diagnoses and Repair Service for Printers and PCs - Upgrade for On-Site Repair

Remote Diagnoses and Repair Service for Printers and PCs - Upgrade for On-Site Repair

Remotely troubleshoot and diagnose PC/Laptop or printer issue
Remotely resolve issue or dispatch an on-site tech using SKU 796013 (add-on service) for on-site repair
Labor only; parts invoiced separately
$120.00 Each
Item # 901-796013
4-hour On-Site Engineer Visit for Network and Server Support

4-hour On-Site Engineer Visit for Network and Server Support

Scheduled 4 hour on-site support visit for network and servers
Engineer onsite will provide support and proactive assistance, including analysis and repair, cabling, and health checks.
Engineers, check server/network for any current issues, resolve what can be resolved, and consult with customer on findings and proactive approaches to avoid future issues.
$559.99 Each
Item # 901-796022
Advanced PC Installation

Advanced PC Installation

Un-box and set up computer. Connect mouse, keyboard, monitor, and local printer.
Connect and configure 2nd monitor if supported.
Power up and test operation.
$142.99 Each
Item # 901-767828
On-Site Network Printer Installation (Printers greater than 60 pounds) - Add-On for Additional Print

On-Site Network Printer Installation (Printers greater than 60 pounds) - Add-On for Additional Printers

Requires at least 1 of the following SKUs: 795996; 795997; 767828; 767833
Installation of printers that weigh more than 60 pounds.
Printer is locally attached to PC or to network
$1,599.99 Each
Item # 901-884887
PC Data Transfer Services - Add-On

PC Data Transfer Services - Add-On

Requires at least 1 of the following SKUs: 795996; 795997; 767828; 767833
Transfer 10GB data from an existing PC to a newly installed PC.
Backup data on existing PC contained in “My Documents”, “Favorites”, and “Desktop” folders to a network share or to an external USB drive.
$99.00 Each
Item # 901-884878
LCD/Plasma Display/TV Installation (38 - 70) - Add-On

LCD/Plasma Display/TV Installation (38" - 70") - Add-On

Requires SKU 884909 or 884912
Setup on manufacturer supplied stand or install on a wall with approved bracket.
Connect all existing on-site components and test operation.
$399.99 Each
Item # 901-884914
4-hour On-Site Technician Support Visit for PCs and Printers

4-hour On-Site Technician Support Visit for PCs and Printers

Scheduled 4 hour on-site support visit for PCs and printers.
Desktop PC technician onsite will provide support and proactive assistance, including analysis and repair, virus remediation, and health checks.
Technicians, check desktop/laptops/printers for any current issues, resolve what can be resolved, and consult with customer on findings and proactive approaches to avoid future issues.
$459.99 Each
Item # 901-796019
Wired Switch Network Installation Service

Wired Switch Network Installation Service

Setup and configure 1 switch on an established network.
Connect network cables to the switch
Labor only, does not include cabling, patch cables, or mounting brackets.
$179.99 Each
Item # 901-886278
Managed Off-Site Backup Service (100 GB) for PCs and Servers

Managed Off-Site Backup Service (100 GB) for PCs and Servers

Enterprise level off-site storage of your data in secure data vault – for PCs and servers
Automatically backs up from any Internet connection – work, home, or when traveling
Secure backup and storage with Triple-AES encryption
$479.99 Each
Item # 901-512794
On-Site Locally Attached Printer Installation - Install Printer onto a PC

On-Site Locally Attached Printer Installation - Install Printer onto a PC

Un-box and set up printer.
Make physical connections, including power and cable to a PC.
Install device drivers.
$129.99 Each
Item # 901-795998
SonicWall Firewall Network Installation Service

SonicWall Firewall Network Installation Service

Setup and configure 1 SonicWALL Firewall on an established broadband connection and/or network.
Configure and setup basic standard security policies
Configure and setup wireless access if needed
$399.00 Each
Item # 901-886279
On-Site Network Printer Installation (Printers greater than 60 pounds)

On-Site Network Printer Installation (Printers greater than 60 pounds)

Installation of printers that weigh more than 60 pounds.
Does not include enterprise printers
Un-box and set up printer.
$326.99 Each
Item # 901-884888
LCD/Plasma Display/TV Installation (Up to 37) -  Add-On

LCD/Plasma Display/TV Installation (Up to 37") - Add-On

Requires SKU 884909 or 884912
Setup on manufacturer supplied stand or install on a wall with approved bracket.
Connect all existing on-site components and test operation.
$289.99 Each
Item # 901-884911
Peripheral Installation Service for a PC/Laptop - Add-On

Peripheral Installation Service for a PC/Laptop - Add-On

Requires at least 1 of the following SKUs: 795996; 795997; 795998; 767828; 767833
Install a locally attached device to a PC. Devices include printers, scanners, and external USB/Firewire drives.
This service does not include network attached devices.
$79.99 Each
Item # 901-788165
Tech Services Small Business Help Desk Single User 1-Year (Email Delivery)

Tech Services Small Business Help Desk Single User 1-Year (Email Delivery)

Support for Windows, Android, and Apple Devices
Network and wireless access support
Connected devices such as printers, scanners, external hard drives, etc.
$199.99 Each
Item # 901-1913671
Three 4-hour Visits of On-Site Technician Support for PCs and Printers

Three 4-hour Visits of On-Site Technician Support for PCs and Printers

3 - scheduled 4 hour on-site support visit for PCs and printers.
Desktop PC technician onsite will provide support and proactive assistance, including analysis and repair, virus remediation, and health checks.
Technicians, check desktop/laptops/printers for any current issues, resolve what can be resolved, and consult with customer on findings and proactive approaches to avoid future issues.
$1,315.99 Each
Item # 901-796021
Router/Wireless Access Point Installation Service

Router/Wireless Access Point Installation Service

Setup and configure 1 wireless access point or router on an established broadband connection and/or network.
Mount to wall or ceiling.
Setup one standard security policy, test signal strength and connectivity.
$299.99 Each
Item # 901-796002
Managed Off-Site Backup Service (50 GB) for PCs and Servers

Managed Off-Site Backup Service (50 GB) for PCs and Servers

Enterprise level off-site storage of your data in secure data vault – for PCs and servers
Automatically backs up from any Internet connection – work, home, or when traveling
Secure backup and storage with Triple-AES encryption
$279.99 Each
Item # 901-512793
Patch Management Service for PCs

Patch Management Service for PCs

Automatic patches and updates
Scheduled deployment of operating system maintenance patches
Deployment of critical Microsoft security patches
$99.99 Each
Item # 901-767280
Managed Off-Site Backup Service (25 GB) for PCs and Servers

Managed Off-Site Backup Service (25 GB) for PCs and Servers

Enterprise level off-site storage of your data in secure data vault – for PCs and servers
Automatically backs up from any Internet connection – work, home, or when traveling
Secure backup and storage with Triple-AES encryption
$179.99 Each
Item # 901-512741
Three 4-hour Visits of On-Site Engineer Support for Network and Servers

Three 4-hour Visits of On-Site Engineer Support for Network and Servers

3 - scheduled 4 hour on-site support visit for network and servers
Engineer onsite will provide support and proactive assistance, including analysis and repair, cabling, and health checks.
Engineers, check server/network for any current issues, resolve what can be resolved, and consult with customer on findings and proactive approaches to avoid future issues.
$1,579.99 Each
Item # 901-796023
Managed Off-Site Backup Service (250 GB) for PCs and Servers

Managed Off-Site Backup Service (250 GB) for PCs and Servers

Enterprise level off-site storage of your data in secure data vault – for PCs and servers
Automatically backs up from any Internet connection – work, home, or when traveling
Secure backup and storage with Triple-AES encryption
$1,179.99 Each
Item # 901-512796
Tech Services Small Business Help Desk Multi User 1-Year (Online Delivery)

Tech Services Small Business Help Desk Multi User 1-Year (Online Delivery)

Tech Support for your entire office up to 50 users
Support for Windows, Android, and Apple Devices
Business grade tech support
$399.99 Each
Item # 901-1913672
Basic PC Installation Service - Additional PCs

Basic PC Installation Service - Additional PCs

Requires 1 PC installed using SKU 795996
Un-box and set up computer.
Connect mouse, keyboard, monitor, and local printer.
$79.99 Each
Item # 901-795997
Advanced PC Installation - Additional PCs

Advanced PC Installation - Additional PCs

Requires 1 PC installed using SKU 795996 or SKU 767828
Un-box and set up computer. Connect mouse, keyboard, monitor, and local printer.
Connect and configure 2nd monitor if supported.
$99.99 Each
Item # 901-767833
Managed Off-Site Backup Service (500 GB) for PCs and Servers

Managed Off-Site Backup Service (500 GB) for PCs and Servers

Enterprise level off-site storage of your data in secure data vault – for PCs and servers
Automatically backs up from any Internet connection – work, home, or when traveling
Secure backup and storage with Triple-AES encryption
$2,299.99 Each
Item # 901-512797
Basic PC Installation Service - 1st PC

Basic PC Installation Service - 1st PC

Un-box and set up computer.
Connect mouse, keyboard, monitor, and local printer.
Power up and test operation.
$129.99 Each
Item # 901-795996
SS,84522
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